Frequently Asked Questions
1. How long does an average installation take? How much does it cost?
A typical installation should last approximately 2 days (for 2 engineers).
This depends on factors such as complexity of roof installation,
approach to roof etc. During the installation the disruption is kept
to minimum and the hot water supply is normally back within a few hours.
Installations vary in price due to different circumstances such as roof
complexity, loft access etc. However, as a guide, a typical
installation for an existing 3-4 bedroom house should
cost £3,000-4,500.
2. Do any regulations or restrictions apply i.e. listed buildings, others?
Government guideline is that flat plate collectors do not require
planning permission (as long as it is not a listed building, or
within a conservation area). Still, it is highly recommended to
check with the local council.
3. What direction is the best position for the panel and what is the
effect on performance if it cannot be positioned that way?
The best output from a solar thermal system on an annual basis is when
the collectors are facing due south inclined at 30 to 45 degrees to the
horizontal. However, even if the direction deviates from due south,
the output will still be reasonably good (see reference chart from
Germany), in which case a lower inclination is advised (this can be
fixed with appropriate fittings).
If the house has east-west roof split, the installation can still
achieve good results through a larger area of collectors, putting
separate collectors on each side and picking up the sun in the
morning and the evening on each side.
4. In what circumstances can a system not be fitted?
The systems can be fitted to most houses. Unless there are extreme
circumstances (e.g. no roof space), the only important factor is the
direction of the roof.
5. What's the expected payback time on each system?
The answer varies greatly and depends on many factors. These
factors include type of energy currently used (e.g. oil, gas,
electricity), the cost and quality of the system and cost and
quality of the installation, as well as other parameters.
We have run the analysis to show the payback period for a typical
household. The period of payback is 8-12 years ON AVERAGE (which means
that it will vary both up and down, subject to the specifics of the
household).
Furthermore, our systems have the following added benefits
which improve the payback return:
- Our systems all come with a built in immersion heater,
which can be set to bypass the boiler completely, thus making it
appropriate for flats without a boiler, and make it more cost
effective.
- Our systems can also be connected to the central heating system,
thus providing pre-heating energy savings on sunny winter days.
Another important savings is the environmental angle:
environmentally, a system's CO2 savings are impressive; the
average household can save half a tonne of CO2 emissions per annum.
6. How does the system work in simple terms?
A schematic diagram is attached below.
Solar water heating systems consist of a panel, usually mounted
on the roof, which is designed to absorb heat from daylight.
When there is sufficient daylight, water is pumped through the panel
to the hot water cylinder and back in a closed continuous loop.
As the heated water passes through the solar coil in the hot water
storage cylinder, the heat is transferred, via a heat exchange coil,
to the surrounding water in the tank. It is this water in the tank that
is then used in the showers, sinks and baths. This is known as an
indirect system because the water that is used is heated indirectly
by the solar energy.
The existing method for heating water (e.g. gas-fired boiler or
electric immersion) acts as a backup for when there is insufficient
sunlight. The system works automatically. The customer will always
have hot water at the required temperature, whenever they want it.
In summer, almost all hot water needs are met by the solar system,
the rest of the year it pre-heats the water so the boiler only tops
up to the required temperature.
The collector is made up of a metal sheet (copper) called the
absorber plate to which a selective surface coating has been
applied allowing for very efficient heat absorption (i.e. it gets
very hot!). Copper pipes are soldered to the back of the absorber
plate. The pipes and the absorber plate are then placed in a
well-insulated box and covered by a hardened low-iron glass which
has a coating that allows for good light absorption and low light
emissivity.
As water is circulated through the solar panel, heat is transferred
from the absorber plate to the water, which is then circulated
through the system to the hot water cylinder.
7. What percentage of my hot water will come purely from the
solar system in the UK?
The UK receives slightly more than half of the solar energy
received at the equator, definitely enough to operate a solar
water heating system. This varies depending on where you are in
the country, with better returns in the south (see chart below).
A typical solar water heating system in the UK provides 50% - 60% of
annual domestic hot water requirements. This is spread out over the
year to approximately 90% in summer, 50% in spring, and 20% in winter.
A solar system provides heat input even on cloudy days by utilising
energy from diffuse light. In winter the system will pre-heat the
water in the cylinder, meaning the solar system will make meaningful
reductions to the gas, oil or electricity consumption throughout
the year. The solar water heating system works alongside the
existing hot water system. On cloudy days, the little sunlight
there is will preheat the water in the cylinder - and the boiler
or immersion heater will do the rest.
UK solar irradiation - Annual Total kWh/sq.m
8. Are there any significant differences in performance in the
North and South of the UK?
See chart above. In broad terms, households in the north will
require larger collectors to achieve the same level of energy as
in the south. As a rule of thumb, a household in the north of
the country will require 3 collectors of 2 sq.m each for a 200 litre
cylinder (compared to 2 such collectors for a household in the south).
9. Can a system be added to after it has been installed?
Yes. For example, if the original installation was for hot
water supply only, the customer can later 'upgrade' and have it
connected to central heating, under-floor heating etc.
10. What is the difference between the kits in
terms of how many people they are designed for?
There are predominantly two sizes of kit that should address
the needs of most households in the UK:
- 4-6 people household - 200 litre cylinder, 2 x collectors of
2 sq.m each;
- 6-8 people household - 300 litre cylinder, 2 x collectors
of 2.6 sq.m each.
11. What Grants are available, how do I get a grant and whom do I approach?
With more grants available now than ever before there has never been
a better time to install a solar water heating system. The Department
of Trade and Industry is offering grants of £400 through their
Low Carbon Buildings programme, however, there are additional grants
from local councils. For example, some of the 31 London Boroughs who
have signed up as partners to Solar for London are offering Solar
Rewards up to £1,500 (cash discounts) in addition to the DTI's
grant.
The process for grant application is fairly simple, and normally
requires sending your installation quote to the council for approval
and them activating the installation. The grant arrives by post within
a short while. For further information visit:
www.lowcarbonbuildings.org.uk.
12. What certification does the system have?
The system is listed on the "Clear Skies" list of approved systems
making it valid for DTI grants. The system has tested and passed
the highest European standards (BS EN12975), which are the key
criteria for getting the "Clear Skies" approval. In addition,
the system has tested successfully at many European test centres
(e.g. TUV Germany, SPF Switzerland, ENEA Italy).
13. What is the warranty on the products?
The warranty is
- 10 years on solar collectors;
- 5 years on hot water cylinders;
- 1 year on solar station (pump etc.);
- 1 year on electric immersion heater (inside the hot water cylinder).